Shipping and Returns

Once your order is successfully place the team will get busy packing your order. Typically orders ship within 3-5 business days. Pre- Sale you will be notified by email once your item arrives and ships ( so make sure you use a valid email address) 


You will be notified by email once your order is ready to be picked up. Pick up is usually ready within 1-2 days. Please note, it estimates the pickup times, and we cannot change time of day so if it's saying 2AM just know we are not open and please come during business hours!


Our return policy is 14 days for a store credit only on all regular priced items ( excluding formal wear which is final sale). To be eligible for a return your item must be unused, unwashed, no stains, smells, tags attached. All formal wear is FINAL SALE. All items purchased from the sale section or with special sale promo codes are FINAL SALE.


If your item is eligible (within 14 days of purchase and meets above stated standards of return) you will be given a store credit. If you receive an item damaged, please contact us immediately.


Please see our Pre-order FAQ page.